Sr Mgr Hospitality

Designation– Sr.Mgr Hospitality
Location: Mumbai
Reports To: Chairman & Managing Director (CMD)

Position Overview

The Sr.Mgr. Hospitality will be responsible for orchestrating flawless, ultra-luxury hospitality operations tailored specifically for the Chairman & Managing Director (CMD) and high-profile corporate stakeholders. This critical role demands a master of fine dining, meticulous table management, and high-level event coordination. You will oversee premium food and beverage execution—ranging from daily executive working lunches and snacks to high-stakes VVIP board meetings—while leading a team of professional butlers and collaborating directly with elite chefs.

Key Responsibilities

1. Executive & VVIP Meeting Management

Execute seamless hospitality logistics for all high-level meetings, board reviews, and VVIP hosting sessions involving the CMD.
Ensure impeccable timing, presentation, and service flow for diverse requirements, including executive lunches, afternoon high-tea, snacks, and formal dinners.
Maintain absolute confidentiality, discretion, and diplomatic etiquette at all times during sensitive corporate gatherings.
2. Table Curation & Butler Leadership

Direct and train a team of professional butlers to deliver silver-service standard table settings, silver service, and personalized guest care.
Oversee meticulous table planning, including the selection of premium chinaware, glassware, cutlery, linens, and floral arrangements customized to the occasion.
Maintain a microscopic eye for detail regarding table cleanliness, posture of service staff, and the temperature of served items.
3. Culinary Collaboration & Menu Planning

Partner directly with Chefs to curate bespoke, high-quality menus that align with the CMD’s preferences and dietary requirements.
Design innovative, high-end snack and beverage menus suitable for quick-turnaround corporate meetings.
Oversee ingredient sourcing quality and presentation standards before any dish reaches the executive table.
4. Operations & Inventory Control

Manage the inventory of all luxury catering assets, fine dining equipment, and premium pantry supplies.
Establish and enforce strict SOPs (Standard Operating Procedures) for hygiene, food safety, and white-glove service standards.

Candidate Profile

Experience: 6-8 Years of luxury hospitality experience. Backgrounds as a Head Butler, Estate Manager, or F&B Manager within 5-star luxury hotels (e.g., Taj, Oberoi, Leela), ultra-luxury cruise liners, or high-net-worth (HNW) private estates are highly preferred.
Service Mastery: Deep expertise in fine dining etiquette, international cuisines, wine pairings, and modern table presentation rules.
Leadership: Proven ability to manage, motivate, and groom butler and pantry teams to maintain flawless service under pressure.
Communication: Exceptional verbal communication and interpersonal skills, with the polish required to interact closely with C-suite executives and global dignitaries.
Traits: Proactive problem solver, highly organized, resilient, and deeply committed to the art of luxury service