What user or customer information do we collect?

• Contact information including name, email address, phone number and residential or correspondence address.
• Information provided by you in relation to enquiries, expressions of interest, site visit requests, registrations, bookings or other interactions with Della Townships.
• Information collected through optional online surveys, which may include demographic details and preferences relevant to township projects or services.
• Like most leading internet companies, we may use cookies and similar technologies to store information which enables the browser to remember user actions and preferences such as form submissions, visited pages or interactions on our website. You may configure your browser settings to notify you of cookies and choose whether to accept or decline them.
• Session-related information including navigation within the website, traffic source, IP address, browser type and language, operating system and related technical data.
• Information received through social media platforms or third-party services such as Facebook, Instagram, Twitter or similar platforms, where you interact with or access our website through such platforms, subject to their respective privacy policies.
• Information contained in your direct communications with us, including emails, calls or messages relating to enquiries, site visits, bookings, feedback or complaints. The terms of this Privacy Policy do not apply to reviews, blogs, chats, forums, testimonials or other publicly accessible user-generated content.

What does Della use the information for?

We collect only such information as is reasonably required for the conduct of our business and do not sell or rent personal information.

• Contact details may be shared with Della group entities, affiliates or authorised partners strictly for township-related communications, site visits or services.
• Certain information is used to understand user behaviour in order to improve services and provide more relevant experiences. Information may be analysed in an aggregated and anonymised manner to compile statistical and demographic data for internal analysis, planning and business purposes.
• Information may be used to communicate project updates, developments, launches, events, offers or other information relevant to Della Townships.
• Cookies are used to provide a customised browsing experience by remembering preferences, interactions and previously accessed content.
• Session logs and traffic flow data are used to analyse website usage, improve functionality, enhance user experience and assess overall performance.
• IP address, traffic sources, navigation patterns, browser type and operating system information are used for monitoring website performance, security and usage trends.
• Information may also be used for dispute resolution, legal proceedings, compliance with statutory or regulatory requirements, troubleshooting, detection and prevention of fraud or unlawful activity, enforcement of our terms and conditions, prevention of misuse of services, and protection of the rights, property and safety of Della Townships and other users.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

By using this website, you consent to the collection and use of information in accordance with this Privacy Policy.